STRATEGY AND BUSINESS PLAN

HUMAN RECOURSES MANAGEMENT

SYSTEM MANAGEMENT AND PROCESS APPROACH

FINANCIAL MANAGEMENT

LEGAL SUPPORT

MARKETING MANAGEMENT

AUTOMATION

EFFICIENT SALES

ABOUT US

«‘Help and Kindness’ used to be just my moto in the past, but now «Touch & Help Business» is a company with experienced professionals in the field of building a mission and a strategy, forming a system and automating business processes.

Many executives reckon that business is only about money. Most of them just forget a simple fact that their employees are not cogs or robots, there is communication and relationship between them. So, we are in a living space, doing business in it, living in it. This living organism needs to be able to manage, professionally building modern systems and business technologies using our proven practical methods. And money is just an essential tool.

Our team of experts is ready to touch your business life and help determine the course of your business with meaning. A business with meaning is the business that you hold not only for profit, but also to leave a significant mark in this life.

It is your life…

It is about living processes…

It’s all about living…»

Madina Khapsirokova
founder «Touch & Help Business»,
owner of numerous manufacturing companies

20

years
in business field

EXPERIENCE

100

partners

more than a

1000

of clients

RANGE OF SERVICES

ANALYSIS AND COMPANY STRATEGY
Analysis of internal and external factors affecting the company (PESTEL); Formation of vision and mission; Definition of philosophy and values; Segmentation and definition of target customers; Determination of the company’s culture; Development of strategic matrices; Organizational diagnostics; Definition of SWOT-analysis - strengths and weaknesses; Formation of the basic strategy; Building a business model; The process of implementing the strategy.

HUMAN RECOURSES MANAGEMENT

Diagnostic staff assessment; Staffing planning; Staff recruitment; Staff adaptation; Career planning; Trainings; Staff certification; The development of material and non-material motivation; Development of corporate culture; Personal coaching.

SALES SYSTEM BUILDING

Organization and support of the sales process to retail outlets; Development of the sales process; Building a territorial sales strategy; Development of a sales force motivation system, training; Participation in negotiations with network customers and key distributors, according to the developed methodological book of sales.

LEGAL SUPPORT
Strategy of understanding from the point of view of the legal field, synchronization with the financial structure, contractual company, accompanying of judicial procedures.

DEVELOPMENT OF MARKETING

Market analysis and segmentation; Company positioning; Marketing strategies; Marketing promotion plan; Process approach in marketing; Pricing; Assortment management; Connection with the consumer; Competition management; Brand formation and development; Trade marketing; Internet Marketing; The system of indicators of the marketing services effectiveness.

FINANCIAL MANAGEMENT

Strategic planning; Budgeting; Tax planning; Building an account system; Formation of accounting policies; Formation of the cash flow budget; Organization of the process "Management of financial flows"; Formation of credit policy, management of receivables, payables, stocks; Organization of work with credit institutions; Rationing of labor and wages; Formation of organizational and financial structure.

MANAGEMENT SYSTEM
OF THE COMPANY ACCORDING TO ISO

Implementation of a quality management system; Definition and description of the company's business processes; Determining the efficiency of process indicators; Building a balanced scorecard; Introduction of a document management system; Preparation for obtaining a certificate and supervisory audit; Conducting internal audits; Automation of paper flow and tasks.

IT SUPPORT

IP telephony; The introduction of the CRM system; Automation of sales analytics; Warehouse automation; Other IT services on request.

EFFECTIVE MANAGEMENT

«Touch & Help Business» is a unique practical help to the business by people who has been working out real and effective methods of building processes for 15-20 years. This is the work that our company does together with you until all of the projects are completed. We are also ready to accompany the partner, developing the internal management system, automating it.

When we build or lead the business, relying on the fact that the main components of it are  processes and accounted results, we always try to focus on the analysis of our activities. But many company executives don’t often attach importance to the mission and values of the organization, and even less often they analyze their strategy. Unfortunately, because of this, sometimes companies come to dust... Yes, we said it... After all, company is people, and each person has its own internal values. Therefore, if you don’t want to have a clash of interests and alienated minds of the team, stop and let us help you to carry out an analysis of your common values and goals. We do not just teach you how to do it, we form the mission together with you.

Our main competitive advantage is that we do not tell how and what to do in the company to achieve efficiency. We are not going to just tell you how to manage your time, how to form a strategy, how to form a business plan, how to motivate employees, how to build a system, how to be able to set tasks. Many wonderful books have already been written about this, there are many professional forums, trainings, consulting schools. Based on our experience and knowledge obtained from multiple sources, we do everything together with you - starting with the answer to the first question of the head of the company “What do I want? What does my company want? What for? Where are we going? What will my company be in N years? ... etc. ” and ending the introduction of modern business technologies and business support.

We are your team. We represent your interests.

As for marketing and sales, as the main task of any client-oriented company, here

we do not teach you how to sell and market your product, we sell it with you.

OUR EXPERT TEAM

Madina Khapsirokova

Leading expert in company and brand development

Fatima Borsova

Leading expert in finance management

Anna Milstein

Staff assessment and management expert

Julia Getman

Quality control management system expert

Aslan Petijev

Legal support expert

IT professionals

IT support experts

СONTACT INFO

info@touch-and-help.com

Cherkessk, Odessky per. 10, 404
Moscow, Prospect Mira

8 800 222-06-22

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CONFIDENCE IN EVERY STEP

WE WORK ALL AROUND RUSSIA

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